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Business Analyst


Job Summary

Business Analyst plans, organises, directs, controls and coordinates quality accredited ICT projects. Accountable for day-to-day scheduling, prioritization and task coordination, and meeting project milestones, objectives and deliverables within agreed timeframes and budgets.

Specific Duties

  • Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users;
  • Collaborates with project sponsors to determine project scope and vision;
  • Clearly identifies project stakeholders and establish customer classes, as well as their characteristics;
  • Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods;
  • Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics;
  • Works with stakeholders and project team to prioritize collected requirements in the backlog Assists in researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes;
  • Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts;
  • Participates in the QA to ensure features and functions have been enabled and optimized; Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards;
  • Utilizes standard templates to accurately and concisely write requirements specifications;
  • Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team;
  • Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team;
  • Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted;
  • Assists with the interpretation of customer requirements into feasible options and communicating this back to the business stakeholders;
  • Manages and tracks the status of requirements throughout the project lifecycle;
  • enforce and redefine as necessary; Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood;
  • Provides guidance and/or instruction to junior staff members;
  • Create and maintain comprehensive project documentation;
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each; Attend conferences and training as required to maintain proficiency Collaborate tasks and progress through Project Management tool using JIRA or through Google spreadsheet task manager.
  • Attend CTO team meeting in NZ, AU, or PH time zone as required. Perform other related duties as assigned


  • Bachelor’s degree in Computer Science, BS IT, or any equivalent software engineering degree Preferably with at least than two (2) years work experience in IT industry Must be well-versed in information technology and cloud solutions.

  • “With very good background on Software Development Life Cycle (SDLC) and very knowledgeable of Agile methodology”

  • Must have strong motivational, innovative, and interpersonal skills in addition to excellent verbal and writing skills. Proficient with all Microsoft window-based programs.

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